Lohea Merola

Loan Officer | NMLS# 1501879

Lohea Merola is a determined mother of 3 and a proud kanaka maoli resident of Hawaii Island. She enjoys playing and coaching volleyball, going to the beach, working on projects with her husband, and chasing sunsets with her family. Lohea has been taught all her life that everything is born out of hard work and she is a sucker for a challenge/competition. She has a heart to serve and love helping families achieve homeownership. Lohea looks forward to helping individuals and/or families in their homeownership journey.

Innovative

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Determined

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Compassionate

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Innovative • Determined • Compassionate •

  • "The services and treatment I received from Lohea were excellent in every way. I was thoroughly impressed with her professionalism, attention to detail, and the overall experience she provided throughout the mortgage process."

    Thomas K M

  • "It is such a joy working with Lohea. Her level of professionalism, coupled with her knowledge of the local market, is key to the exceptional services she provides to her clients. She goes above and beyond, and will find the right lending program to fit the needs of buyers. I look forward to every opportunity to collaborate with Lohea. Highly recommend."

    Loni M Ocean View, Hawaii

  • "Lohea is consistently responsive, knowledgeable, professional, and customer-oriented. Everyone should be so fortunate to have someone like her."

    Randi V M Kailua Kona, Hawaii

  • "As first time home buyers, We are so grateful that Lohea was there to guide us the whole way. She communicated with us thoroughly and made sure we understood what was on the fee sheets and other documents. She was available to answer our phone calls/texts 24/7. We cannot thank her enough for her guidance and knowledge that she has provided us. She is overall outstanding ! 100% recommend working with Lohea :)"

    Franklin B O Volcano, Hawaii

  • "Through Lohea’s experience and knowledge, she was able to find the best loan option for my first time home buyers and their situation. She effectively communicated with the buyers to ensure they had all their documents in and kept us on timeline. Lohea was a pleasure to work with and made the transaction smooth and easy from start to closing."

    Loni M Volcano, Hawaii

  • "Lohea is so intelligent and super responsive and communicative throughout the process!"

    Jennifer D

    Kailua Kona, Hawaii

  • "Easy to get ahold of either by phone, text or email."

    John R B Kailua Kona, Hawaii

  • "Communication, Availability and Flexibility has been awesome!"

    Kimberly D B Kailua Kona, Hawaii

  • "Lohea went above and beyond to make sure our goal of owning a house was reachable! She provided us with excellent service, and always made herself available to us."

    Sherwin A Naalehu, Hawaii

  • "Lohea made the home buying easy and beyond help us approved for our loan without hesitation.Great service and fast response and always giving advice ,very professional.I highly recommend Lohea for your mortgage need. Thank you very much for helping us to get our own house"

    Richard A N Keaau, Hawaii

  • "Great communicator. Pleasant and helpful."

    Andrea L Keaau, Hawaii

  • "Lohea was with me every step of the way. She answered my questions when I needed help, and was able to suggest multiple options and help me choose the best course of action."

    John M M Pahoa, Hawaii

  • "She did a great job communicating and making closing a breeze."

    Jordan M Pahoa, Hawaii

  • "An awesome experience and very helpful and communicative"

    Shaylee J H S Pahoa, Hawaii

  • "Lohea was helpful with all the timelines. Gave us breakdowns and helpful insights of possibilities. She was always looking out for the best options for us. She was not aggressive in anyway, she educated us and allowed us to feel comfortable as we progressed in the process. Highly recommend her and her team and we will be back again for the next loan we need."

    Lokahi K A Kailua Kona, Hawaii

  • "She was always friendly and willing to take take extra steps for us throughout the process. I would definitely recommend her and I would work with her again!"

    Miyoung J Kailua Kona, Hawaii

  • "Lohea was awesome! She made the loan process so easy and stress free. Her communication was also excellent."

    Dean H K D Captain Cook, Hawaii

  • "Lohea tirelessly dealt with my needs, inexperience and need for guidance. Her patience and professionalism was consistent and much appreciated. I highly recommend Lohea and her team."

    Michale G K Pahoa, Hawaii

  • "Excellent help from Lohea and Torie on all the steps along the way."

    Benjamin L T Kailua Kona, Hawaii

  • "Lohea worked to find the best loan program for my client. Effectively communicated throughout the process with a positive and friendly attitude. She is very knowledgable and works hard to master her craft which is helpful when working with first time homebuyers. We appreciate her above and beyond work ethic to ensure a successful closing."

    Loni M Captain Cook, Hawaii

  • "Lohea's commited to her clients success! She communicates what needs to get done and clearly educates our clients on all their lending options. We work as a team and I'm always amazed by her ability to dodge roadblocks and be proactive at each step. Looking forward to working together for years to come!"

    Minoo E Kailua Kona, Hawaii

  • "Huge thank you to Lohea for a great transaction experience! Lohea is a true professional and even better is that she operates with real care and consideration for what's best for her clients! Lohea was always there and willing to take the time with me when I had questions or concerns. I really felt like she had my best interest at heart and was very knowledgeable about the whole process!"

    Kamalani D Captain Cook, Hawaii

  • "Your service to us is very fast, You always accommodate us, and your are available all the time to answer our questions. You're superior compared to others. We will remember you, how great you are. Thanks for helping us."

    Dominga B G Kailua Kona, Hawaii

  • "Lohea had the ability to communicate effectively to all parties involved. Lohea is solution based and creates a cohesive working environment for all involved in the transaction. She went above and beyond when she didn't need to. She sincerely cared about the well being of the clients and helped to make their home ownership dreams come true. Mahalo Lohea!!"

    Kehaulani K Waikoloa, Hawaii

  • "Worked with us on figuring out the loan that made the most sense. Was quick with responses and creatively got things done when issues came up."

    Jennifer K Waikoloa, Hawaii

  • "Lohea and her team were absolutely wonderful! Very knowledgeable! Great communication and made us feel at ease throughout the whole process."

    Roderick-Ryson R Captain Cook, Hawaii

  • "Lohea is knowledgeable, experienced, professional and friendly. She is always on top of every situation and will get the job done. I will continue to refer clients to her for their loan servicing needs."

    Kendra P Ocean View, Hawaii

  • "Lohea was very personable and she did everything possible to make sure this process went as smooth as possible. She was able to tell when I was starting to get anxiety and she called to let me know things are going well and that she is here to help. Great customer service."

    Kay W A Keaau, Hawaii

  • "Communication was wonderful and she kept us updated constantly on the status of our loan."

    Gayle H A Keaau, Hawaii

  • "Torrie was great on text and phone and of course Lohea showed lots of Aloha and was easy to work with"

    Monica J A Pahoa, Hawaii

  • "Very appreciative of the time she took to answer any questions and concerns we had"

    I'inimaikalani K K Honokaa, Hawaii

  • "Lohea and her team were fantastic to work with. I would highly recommend her to anyone looking for home financing. Mahalo, Lohea!!"

    Noelani E S Honokaa, Hawaii

  • "This is my first home mortgage, and I was concerned about the process at times. But Lohea helped me understand what was happening and was with me every step of the way, she gained my trust. I am now a happy home owner."

    Miliaka H F Kailua Kona, Hawaii

  • "When me or my wife had questions about the process, Lohea made sure we understood what was happening. She worked hard yo make sure we were happy."

    Joseph D F Kailua Kona, Hawaii

  • "Lohea, even when I know she is busy makes the time to return calls and work through issues with clients. This trait that is so important has almost been lost in this industry through the changes over the last 2 years"

    Kit C Kailua Kona, Hawaii

  • "Lohea is great. Always keeps me informed."

    Jenni L Kailua Kona, Hawaii

  • "Lohea was always responsive with answers to my many questions and helped with a number of offers prior to closing this one. She was more than willing to work through any challenge and I really appreciate her efforts."

    Michael L E Kailua Kona, Hawaii

  • "Lohea's communication with my client was excellent."

    Gregory O Kailua Kona, Hawaii

  • "Lohea’s availability and willingness to help me as the buyers agent understand the lending process was an invaluable education. She gave great advise for understanding the borrowers needs"

    Patricia T Pahoa, Hawaii

  • "Lohea is amazing. I know everyone is super busy and its nearly imposible to get a hold or anyone and its far to common that nobody gets back to you at all. Lohea may not be able to take my every call but she always gets back to me as soon as she can."

    Kit C Volcano, Hawaii

  • "It was so nice working with Lohea on my refinance. Originally I tried working with an online lender, but they were so unresponsive I couldn't get anywhere. Lohea treated me like a real person, and sat down with me in her office to discuss where I was at and what I was trying to accomplish. She communicated with me throughout the whole process so that I knew what to expect. If I had questions, she got back to me in a timely manner, and always provided great insight. She was very knowledgeable and pleasant to work with. Her team made the process smooth and painless, and I couldn't be happier."

    Raymond C

  • "very responsive to questions"

    Andi P Ocean View, Hawaii

  • "Kept us informed along the way"

    Evelyn C Keaau, Hawaii

  • "Lohea is knowledgable, responsive, patient and maybe most importantly very protective and nurturing about her clients future well being. I would recommend her to anyone who needs a loan in Hawaii!"

    Kendra P Holualoa, Hawaii

  • "Lohea clearly explained things and always anticipated problems before they occurred. She got us through the process amazingly fast with incredible efficiency. It was a pleasure to personally work with her."

    Christine A C Holualoa, Hawaii

  • "Lohea has excellent communication skills and seems always to have thought through any problem before it arises. She is a delight to work with -- personable and patient, and most of all efficient and thorough. Escrow is a difficult process with many steps and I cannot think of a better guide through that maze than Lohea. Top marks all around!"

    Douglas W V Holualoa, Hawaii

  • "Lohea is very knowledgable and her communication through the entire transaction made it smooth and effortless. I will recommend her to each client needing a mortgage loan!"

    Kehau G Kailua Kona, Hawaii

  • "Good communication and met contingency due dates. Smooth professional transaction. Thank you,"

    Edward J R Kailua Kona, Hawaii

  • "Lohea was so helpful throughout our entire process, going above and beyond to help us find and get into the right house with the right loan. She is such a pleasure to work with!"

    Matthew J C Kailua Kona, Hawaii

  • "really tried to help think outside the box for my clients and get the loan to happen."

    Brynn B Captain Cook, Hawaii

  • "Lohea, Ho’o and Torie were great to work with. Responsive and provided the information I requested timely. They were awesome. Very happy."

    Diane T N Hilo, Hawaii

  • "When she said she would do something she would always follow through. She made herself available to answer any and all of our questions. All the decisions that she made was in the best interest of us, we couldn't ask for a better rep."

    Scot K M L Kailua Kona, Hawaii

  • "Lohea was very knowledgeable and responsive throughout the process. I've also never in my 4 previous transactions had my loan team send me insurance quotes so I didn't have to do the work. That was definitely a nice little touch :)"

    Kayla C Kailua Kona, Hawaii

  • "Lohea Merola spotted the urgency of the timeline for us, and was friendly, helpful, and efficient, all in one!"

    Christine A C Holualoa, Hawaii

  • "Lohea got from the start that we were working with a short timeline and she worked closely with me to ensure everything got done in a timely manner. She was super knowledgeable and communicated well, explains all the details to me that I didn't understand. She's a great person to work with and I feel fortunate to have had her in my corner. I would recommend her to anybody who asked where to go for help getting a mortgage."

    Douglas W V Holualoa, Hawaii

  • "Lohea is knowledgeable, aggressive and patient. Always willing to listen and hustling to make sure her clients and peers get excellent service."

    Kendra P Holualoa, Hawaii

  • "Very professional; timely and consistent response. A great experience working with Lohea and Torie."

    Timothy C Kailua Kona, Hawaii

  • "Even though we’re on different islands, Lohea was able to make my refi a simple process. Uploading necessary documents via Floify made things so easy! Just wish I had got on this earlier. Thank you, Lohea and Torie!!!"

    Joseph D Ewa Beach, Hawaii

  • "She helped me.every step of the way and gave honest feedback on all my questions...she is a wonderful worker and you guys are lucky to have her"

    Jessica L Kealakekua, Hawaii

  • "Lohea is Wonderful to work with! My Clients and I really Enjoyed working with Lohea! Lohea is Quick to Respond to any questions, and was Quick to get the Loan Completed. Lohea made the whole process seem Easy and Seamless! I look forward to working with Lohea again! Thank you Lohea! Sherry Daniels REALTOR Broker Pacific Island Realty"

    Sherry D Kailua Kona, Hawaii

  • "Lohea is intelligent, communicative and assertive. She is a true champion for her clients, working tirelessly to fulfil their dreams. I work with many loan officers and I know a great loan officer when I see one and I look forward to working with Lohea again and again!"

    Kendra P Keaau, Hawaii

  • "Lohea and Torie were positive, friendly and hard working through out our whole process. They made us feel comfortable and kept us positive through the hard and easy obstacles. I would highly recommend them to other home buyers. Lohea went out of her way to accommodate our needs and we finally became new home owners!! Mahalo Nui Loa!!"

    Dustin B Kailua Kona, Hawaii

  • "As first-time homeowners, we really appreciated Lohea’s ability to clearly explain the application process to us every step of the way. We would work with her again and would recommend her to others. Mahalo!"

    Bret K Kailua Kona, Hawaii

  • "Lohea is very friendly and responsive to our request ."

    Manouchehr E Kamuela, Hawaii

  • "Lohea is among the most responsive professionals I have had the opportunity to work with. Changes, surprises, and hiccups don't throw her off track - the sign of a true, seasoned professional. Very customer-oriented."

    Randi M

  • "Lohea and her team are very responsive and professional. A pleasure to work with."

    Mary S Holualoa, Hawaii

  • "Lohea has the amazing ability to make complex steps seems easy by always explaining clearly with thoughtful communication."

    Meghan B Kailua Kona, Hawaii

  • "Very responsive with questions and very thorough."

    Ismael J Kailua Kona, Hawaii

  • "lohea was there any time i need her and to answer any of my questions"

    Jonathan J Kailua Kona, Hawaii

  • "We couldn’t be more grateful for how smooth this refinance went, these processes can be so stressful and this was anything but. Mahalo Lohea! We appreciate you!"

    Leah A Kailua Kona, Hawaii

  • "Lohea listens then researches the best mortgage out there for her clients. She is very clear and delivers what she promises."

    Karen B

  • "She is knowledgeable, hard working, and always willing to go the extra mile for her clients"

    Julie L

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