Hoʻolaea Andrade
CEO | NMLS# 338003
Hoʻolaea is a local girl, born and raised on Oahu. She completed her college education in La Grande, OR with a degree in Accounting & Finance. Ho’olaea began her career as an accountant before transitioning to the Mortgage Industry in 2003. She is a working mother of 3 children who truly believes in finding balance between work and play and the importance of working in a position that you love. Finding her purpose in leadership has been the most rewarding because it has allowed her to be a part of other people’s journeys and life happenings.
Hoʻolaea’s Purpose:
”My purpose is to lead, mentor, inspire and empower people to be the best versions of themselves for themselves and the people important to them. My purpose is to be an individual that understands that we have our own stories, that we come from different places, cultures and head spaces. That these differences are not to be judged but to be embraced for a greater understanding. I’d like to think that I embody someone that is open to all possibilities which in turn allows for warm, authentic alliances and relationships where we can be our most vulnerable self without fear of judgment. When we are in this space, we can help move each other forward to achieve goals. My job or “purpose” is to lead by example. I operate with the understanding and expectation of “Say what you mean and mean what you say.”
Motivated
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Kind
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Inspirational
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Motivated • Kind • Inspirational •
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"We are very appreciative of having worked with Ho'o and Stephen and their team to do our mortgage refinancing. They were diligent, patient and helpful, which went a long way, especially during the time of Covid 19 restrictions and other roadblocks and detours that popped up along the way. We got our financing, which was truly a blessing and will make the difference on our way toward retirement, mahalo nui loa Ho'o!! "
Shawn Humphers
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"As always, Ho’o is awesome in supporting the customer to best of her ability. She is super attentive, great with communication and excellent at follow ups. She is also a pleasure to work with. I will definitely reach out again when need arises."
Haeri Roh-Schmidt
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“I'm a return customer and Ho'o and her team have always given me personal, fast and accurate service and advice. I'm glad to have them on my side.”
Daniel A K Mountain View, HI
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"Ho’o was very attentive and looked out for my need. Great service. I do believe she needs however team to support her at the same caliber as her standard. Increasing her teams bench strength would be something I’d be looking for at my next request to Ho’o (next project)"
Haeri R Kailua Kona, HI
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"Ho'o always responded right away to any questions and had great advice. Aloha, Leslie"
Leslie A Kamuela, HI
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"Very knowledgeable and helpful"
Cherisse M A Kamuela, HI
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"Ho’o is very knowledgeable and very personable. Janai kept us updated and informed throughout process"
Nicholas R A Kamuela, HI
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"Ho'o was very easy to work with and knows what she's doing."
Patricia A S Kamuela, HI
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"Ho’o and her team were very helpful. They answered all our questions and made the process easy."
Richard R O Waikoloa, HI
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"Ho’o was so wonderful in explaining the process and getting me through the many details. It made this confusing and overwhelming process of purchasing my first home less daunting. She made my dreams of living here a reality, so super grateful for her."
Caroline L R Mountain View, HI
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"Quick response to my questions"
Gary E G Hawi, HI
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"Loan completed on schedule as promised"
Perry A P Kailua Kona, HI
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"Ho’olaea was great to work with, fast and efficient!"
Carl R Kailua Kona, HI
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"Always a pleasure to work with. You folks were there to answer any concerns I had. There was a bit of a mix up with the closing. Escrow did not have the right numbers. You were available by phone, so we paused and you got it straightened out within a couple of days. It might be a good idea to do afinal check with escrow to see that they do have the correct numbers and then go through the numbers with your client over the phone to make sure they understand everything."
Gary E Hawi, HI
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"Ho’o gets the job done fast. She’s so kind and easy to deal with. We really liked working with her, and are thankful she was able to help us with our home loan, twice!"
Angel M Kailua Kona, HI
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"Ho'o was wonderful, as she always is. She was prompt with communications, and made the application experience easy."
John J Pepeekeo, HI
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"I loved being able to do most of it virtually. When I did have questions, Ho'o and her team were very responsive."
Gretchen G Pepeekeo, HI
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"Great communication throughout the process. Overall this was the smoothest and most enjoyable lending company I have ever worked with! Fantastic!!"
Jared R Kapaau, HI
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"Ho’olaea was very communicative, knowledgeable, helpful, and friendly. Mahalo!"
Janet A Kailua Kona, HI
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"It was certainly a process, almost 4 months, but Ho’olaea kept us informed, in the loop, and kept it on track. Her personal attention to our refinance was incredible. Thanks so much."
David P Kailua Kona, HI
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"Ho'o and her team did our last refi, and it was a great experience so we didn't have any reason to go to another place when the interest rates dropped significantly again. Easy to work with and good customer service."
Clyde K Hawi, HI
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"Hoolaea was in constant communication with me during the entire refinance. I never felt like I didn’t know what was happening and it gave me the peace of mind to go on with everything else in my life. She made sure that anytime we hit a snag in the process that she had other options ready to go. On top of all that, Hoolaea is a genuinely nice person. This was my 3rd refi, and it was hands down the easiest and least stressful."
Maria A Kailua Kona, HI
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"I loved working with Ho'o! I didn't have to worry about a single thing. She made the transaction extremely easy. I look forward to working with her again in the future!"
Kealohanui Kailua Kona, HI
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"Ho'o is very responsive to questions and worked with us to get past the hurdle of "condotel" assumptions to get a great rate. The electronic document filing and notification system was very efficient. Our biggest challenge was dealing with credit freezes. We would recommend she tell clients to remove the freezes entirely, rather than using their "thaw" options, to help speed the process."
Georjean L Kamuela, HI
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"Attentive and available to answer all questions big and small!!"
Pierre M Kamuela, HI
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"This level of service depends on teamwork. Ho'o and her team were very professional. Thanks"
Fredrich J Paauilo, HI
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"Ho’o is very professional and responsive to her clients. She is very creative in designing a refinance package that is suitable for us quickly. She made necessary adjustments efficiently. She and her team are very good communicators."
Chalintorn N Paauilo, HI
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"Everything was very straight forward, even with all the corona virus changes to procedure."
Britton D Kamuela, HI
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"I never felt out of the loop on the transaction.. All my Questions for answered in a timely manner"
Karen K Hilo, HI
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"It was a great pleasure working with Ho'o. She kept me informed about the loan process, and answered questions in a timely manner. The Buyer told me how happy she was with Ho'o's professionalism and attention to details and so was I."
Zita A Kailua Kona, HI
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"Attention to detail Persistence in the process Successful outcome"
Stephen R Hilo, HI
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"She made sure I knew what was coming up next. There were no surprises. She got things done quickly and accurately. She was always right on top of things. She was always very pleasant and up beat on the phone. All in all, she made this whole process very easy and mostly stress free."
Donna M Kailua Kona, HI
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"Our home purchase was fairly low-value but Ho'o did her best, during an Extremely stressful time for all of us, to be courteous and timely in all her interactions with us. I'm profoundly grateful for her help, she was stupendous."
Kenneth C Ocean View, HI
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"This was our first experience buying a home in Hawaii. Although the experience was much different then what I experienced on the mainland, Ho'o and her team did a great job hand holding us through the process"
Lance M
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"The Ho’olaea Andrade team has been amazing from the get go! You have stayed in top of all the required documents and let us know what the next step was. You have extreme attention to detail and a strong knowledge of real estate lending. We could not have accomplished this without you! We thank you for your hard work and diligence! Carl and Angel Olson"
Carl R Kailua Kona, HI
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"This is the 2nd time we have had the pleasure of using Ho'o as our mortgage broker and from the first time we met her at her office, we felt totally comfortable with the way she handled us. The first one we had to jump through some hoops and clear up some red tape but this refinance was for the most part a breeze. We will always refer anyone we know looking to buy straight to Ho'o as we know she will take care of them with the same Aloha she did with us. Mahalo Nui Loa Ho'o !!"
Lance A Pahoa, HI
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"Very efficient and low stress process. I’ll be back when it’s time to purchase again!"
Brock D Keaau, HI
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"Mahalo nui for all the help . You folks made my first home buying experience Very pleasant. If it weren't for all your help it would have been much more stressful. Mahalo"
Bronson K Hilo, HI
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"Ho’o and her staff went way above to help us achieve our dream of owning a home!"
Pierre M Kamuela, HI
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"Ho'olaea really made this happen. So appreciative of her hard work."
Guy B Honokaa, HI
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"Ho'o was very good at working through the process."
Loretta I Waikoloa, HI
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"We have worked with Ho'o twice now and have always found her to be professional and commicative. She has our best interests in mind and thinks of creative financing solutions that suit our needs."
Patricia K Kamuela, HI
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"Very helpful with good advice."
Marc K Kamuela, HI
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"Shes was great help trough out our dyers of trying to refinance and it finally happened"
Desiree A Paauilo, HI
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"Ho'olaea was very professional and precise with her instructions. She has helped us change our lives in a positive way. Great Job!"
Michael W Honolulu, HI
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"Accessibility, command of information, and prompt replies all made my experience great. Ho'o and her team stayed on task and kept my home purchase on track. Excellent experience. Thank you!"
Geoffrey S Waikoloa, HI
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"Thanks Ho’o! You were awesome. Great communication, clear instruction and timely. Can’t ask for more!"
Haeri R Captain Cook, HI
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"Who knew getting a mortgage loan would be so pleasant! Such a great team to work with. Very grateful for all the help and work you put into helping us with our first home! Ho’o you're awesome!! Mahalo!"
Chantel M Waikoloa, HI
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"This was our first experience buying a home in Hawaii...although it was a very different experience than the process on the mainland, Ho'o and her team did a great job informing us how the process worked here and stayed on top of things right to the end!"
Lance A Pahoa, HI
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"The communications were not only timely but contained the information I needed, and professional. Additionally, during the whole experience I felt like I was working with a team of new found friends. It could have been a tense experience, working across long distances, but it was not tense at all - very comfortable. Thank you"
Daniel A Hilo, HI
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"Ho'olaea knows her job and does it well. She gives you confidence that everything will go smoothly."
Stanley L Mountain View, HI
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"This is the second purchase that I worked with Ho`olaea. She is personable, professional and follows through with everything needed."
Maria E Papaikou, HI
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"Ho'o is very knowledgeable and efficient. Great team leader."
Michael